Common questions
Everything you need to know about booking through Riviario.
Our rates match the best available rate offered by the hotel — and in many cases, we can offer even better pricing through exclusive promotions and length-of-stay discounts. You always receive our full suite of preferred partner benefits on top. We want you to get the most value from every booking.
We specialise in premium and luxury hotels, so we generally work with a nightly budget of $300 USD or above. That said, rates vary with seasonality and destination — feel free to reach out and we’ll let you know what’s possible.
No. Our service is entirely free for you. We earn a commission directly from the hotels on each booking, which means you never pay more by booking through us — you simply get more.
Absolutely — this is one of our favourite things to do. Share your preferences, budget, and travel dates, and we’ll design a tailored recommendation. You can start by submitting a request through our consultation form.
It’s simple. Reach out via our consultation form or WhatsApp, and we’ll get back to you with a quotation including rates and benefits. If you’d like to proceed, we’ll need a few details to confirm your booking — and that’s it. We handle everything from there.
We maintain preferred partner relationships with the world’s leading luxury hotel brands. These partnerships allow us to offer exclusive benefits — like room upgrades, breakfast, and hotel credits — that aren’t available through standard booking channels. The hotels value the quality of guests we refer.
Yes — all bookings through Riviario are eligible for loyalty program points with Marriott Bonvoy, Hilton Honors, World of Hyatt, and others. Our benefits stack fully with your existing elite status. In fact, many clients find that combining their loyalty perks with our preferred partner benefits results in an even more elevated experience.
Yes. While our core expertise is luxury hotel bookings, we’re happy to assist with flights, airport transfers, and curated activities at your destination to ensure a seamless trip from start to finish.
We receive a commission from the hotels based on bookings made through us. This is built into the hotel’s standard rate structure and doesn’t add any cost to your stay. What you receive in return is preferred-partner benefits — room upgrades, daily breakfast, hotel credits — applied automatically on every booking.